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How to Avoid Getting Scammed by a Roofing Contractor



Weather extremes in Minnesota mean that sometimes roofing will be damaged and require repair. And it’s not uncommon after severe weather—particularly with hail—for homeowners to hear from contractors who are soliciting their services to repair what Mother Nature has damaged. But how can you be sure you won’t be taken advantage of by contractors looking to cash in at a time of crisis when homeowners often need to make quick decisions? Ask these important questions of every roofing contractor:

Are you licensed and insured?

Make sure their license is current and in good standing. Ask for an up-to-date Certificate of Insurance and review it to make sure they are adequately covered for any claims.

Do you have a good safety record?

Check the company’s Experience Modification Rate (EMR). This number is used by insurance companies to identify the historical cost of injuries and future risk chances of the contractor. The industry average standard score is 1. Any higher and you should look elsewhere.

Do you communicate well?

Reliable contractors report back to you often, keep you apprised of unforeseen issues, and offer good solutions to any problems. They should know your project well and oversee all work done on the job site.

Are you an expert in my type of roof?

There are a lot of different types of roofs, and a contractor might not be a certified installer of your type of roofing material. Make sure they understand the complexity of the project and the technical challenges of your roof, so you receive an accurate quote.

Are you available to complete the job in a timely manner?

Contractors need to have access to suppliers for the right materials and a labor team that isn’t overscheduled so your job gets delayed. The last thing you need is for more damage to occur with the next storm as you wait for your contractor.

Hampton Roofing has been providing quality roofing installation and repair and superior customer service for over 30 years. After a storm—or before the next one—contact us to learn more about our company and how we can help you with all your roofing and siding needs.

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